Scensibles
03/11/18
Feminine hygiene products are not really “cool” to talk about. That being said, in property and facility management, it is something we have to deal with on a daily basis, and it is something the majority of us do spend…
Clorox® Total 360®
01/16/18
Introducing the new Clorox® Total 360® System. This system is new to the market & is our solution to help prevent the spread of cold & flu viruses. We are currently in the thick of cold & flu season, so it is imperative that we…
Taking Initiative with the Omaha World Herald
12/26/17
The fifteenth floor of the Omaha World Herald’s historic 13 street building is a gem worth preserving. One night, while cleaning the floor’s plush carpets, a KB Building Services team member noticed a bulging ceiling tile threatening to break loose….
Saving the Day with the Department of Homeland Security
10/31/16
Government buildings tend to be dirty places because they help a lot of people, and daily traffic from a lot of people adds up to a large mess. With the Department of Homeland Security (DHS), it took almost failing to…
Taking the Initiative with Linden
06/27/16
Linden called KB Building Services after a theft issue prompted its need for a new cleaning provider. When they asked how soon we could take over, we responded with same day service that addressed immediate needs. Proving we’re smarter together…
Building a Reputation for Excellence with BCBS
04/25/16
Sometimes you don’t know what you’ve got until it’s gone. That was the case with Blue Cross Blue Shield of Nebraska (BCBS). KB Building Services cleaned their properties for 20 years. When they built their new headquarters, they decided to…
Trust is a Two-Way Street with TDA
02/29/16
In business, as in life, both parties have to trust each other for satisfaction to thrive. When you buy a new car, you trust the dealer to deliver a pristine vehicle. Imagine how you’d feel if your new car was…
Training
11/09/15
Set the vision. Share the vision. Live the vision. If you fail….try again. Celebrate. Have Fun. See the video to see how a bunch of 12 year olds lived this….Spider 2 Y Banana.
Topgrading
10/12/15
When we set forth to be a World Class Customer Service organization, one of the items that we embarked on was topgrading. We wanted to top grade our internal team. We knew that if we hired better people, that we…
Coaching
09/14/15
In a previous blog I talked about trust, but verify. I discussed that I needed to trust my workforce in order to empower them to make decisions. I trust you guys loved that blog! So here is what I want…